National Accounts Billing Supervisor

TK Elevator Corporation • Full-time • Atlanta, Georgia, United States • 2w ago

Who we are

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.

TK Elevator is currently seeking an experienced National Accounts Billing Supervisor in Atlanta, GA.

Responsible for supervising staff of National Account Billing Coordinators that handle contract set ups, changes, customer invoicing and collections for National Account Customers.

ESSENTIAL JOB FUNCTIONS:

Supervises a staff of National Account Billing Coordinators including approving time and attendance, disciplinary measures, coaching, performance reviews, and skill development.

Oversees the setup of new maintenance contracts, change request, customer invoicing and collections of National Account customers.

Oversees National Contract Tracker and SLA for completion of new set ups and contract change request.

Works with Region and Branch personnel for resolution on items escalated from National Account Biller.

Responsible for monthly distribution of National Aging to Regional Finance Directors.

Partner with Cash Applications on customer accounts and proper payment application to invoices.

Acts as back-up for team members during vacation and/or high-volume work efforts.

Collaboration and standardization of procedures with other shared services teams.

Perform other duties, as assigned.

EDUCATION & EXPERIENCE:

Minimum five years’ experience in a business-to-business and/or business-to-consumer environment required.

3+ years’ experience in National Accounts or similar industry experience and college degree; or equivalent combination of education and experience

1+ year of Oracle or other ERP system experience

At least 1 year of supervisory experience required

Ability to effectively supervise team members and work as a member of that team and organize work activities for other members of that team

Demonstrated coaching/mentoring skills and issue management problem solving skills

What makes us special

At TK Elevator, we offer more than just a role, we offer a place to grow, thrive, and make an impact.

Here’s what you can look forward to:

Competitive Compensation: Competitive and market-aligned compensation in a exciting, stable, and sustainable industry.
Continuous Development: Structured onboarding, continuous learning, and development programs designed to support your growth.
Work-life balance: Sustainable ways of working supported by policies and working models aligned with local practices and business needs.
A culture that moves people: Open communication, mutual respect, and an inclusive environment where everyone feels valued and empowered.
Empowered Work Environment: Flat hierarchies, approachable leadership, and the freedom to innovate and make an impact from day one.

Ready to move beyond?

Apply online today!

Please note: We only consider applications submitted through our online system.

Important note:

TK Elevator is committed to a prejudice-free and diverse working environment with equal opportunities. We welcome applications from everyone we continously work towards an inclusive and barrier-free reality. Please do reach out to us and we will work on individual solutions tailored to you.

TKE – Move Beyond

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